Just Find Your Answers Below:
Listed below are several frequently asked questions regarding our residential carpet cleaning services.
Would you like to know additional information? Please call our office (678) 949-7326 or submit the form to receive a free estimate today.
The most popular cleaning and the most effective method is Steam Cleaning or Hot Water Extraction, which we use. We come to your home with a powerful truck-mounted hot water extraction unit, which extracts more dirt and soil than other dry methods. This method is recommended by DuPont, Shaw Carpet Ind., the largest carpet manufacturer in the world and the IICRC.
All of our cleaning agents are soap free, odor free, hypo-allergenic, non-toxic with no VOCs. They are made with all natural ingredients and are one of the safest agents used in our industry today.
To ensure full drying, keep pets, children and regular traffic off of the carpet for 6 hours. You may lightly walk on the carpet immediately after cleaning by wearing the plastic booties we provide.
Wait 24 hours before removing foam blocks and plastic tabs under furniture and carpet. Some carpets may still feel slightly damp for up to 24 hours depending on carpet, soiling condition and weather. This is normal and will not cause any problems.
We treat you and your residence with absolute respect. If anything should unexpectedly break, we do our very best to possibly repair or exchange that item. Superior Cleaning & Janitorial is completely insured.
Yes, our regular pricing includes moving sofas, chairs, coffee tables, end tables and more. However beds, entertainment centers and heavier pieces are left in place due to liability issues.
Payments are expected the day of your planned cleaning service. Heavily soiled carpets will require additional charges.
